They could go a long way towards solving this problem just with some very basic and obvious communication when you're buying train tickets.

I recently bought a train ticket that said "This ticket can only be used at certain times", but it did not tell you what those times were. Did nobody think that might be quite important and useful information?

https://www.bbc.co.uk/news/articles/c5ykvprd7mvo

→ Bundling trip planning and ticketing together - it's not in the passengers' interest (by @jon)
https://jonworth.eu/bundling-trip-planning-and-ticketing-together-its-not-in-the-passengers-interest/

“The problem: SNCF’s own searches cannot ever show you connections involving more than two changes. And – importantly – this limitation in SNCF’s system is just passed straight across to the resellers”

cc @jeanbaptistemarie

Are you a fan of live #music? Do you hate paying extra #fees on tickets?
Artists hate it too because they don't benefit at all.
https://youtu.be/EtxJWnp4s8Y?si=GpdUsTNO2g8ycY0X
#Senate #law #ticketing #business

Nick Cave producer says Ticketek fees are triple cost of local seller – making concerts more expensive than they should be https://www.theguardian.com/music/2024/oct/19/australia-concert-goers-pay-higher-fees-to-ticketing-giants-industry-modelling
Music promoter Paul Sloan says ‘high fees charged by Ticketmaster and Ticketek are not representative of the services offered’. #music #ticketing #competition

I have no idea suddenly why I decided to write a blog post on help desks, automated ticketing systems and chat bots, but the frustration must have built up for months :D

Want to read about it and see how much this matches your own experience?

https://cryptax.medium.com/creating-inefficient-it-or-hiding-our-own-inefficiency-behind-it-dfb2007efaf7

This has become a hot topic since the Oasis ticket frenzy (and to be clear, if they were playing in my back garden I'd close the curtains), but ticket pricing has been out of control for a long time. The reasons for that are also linked to why so many grassroots venues are struggling; https://www.youtube.com/watch?v=u--se25_px8

https://www.the-sun.com/motors/11683550/bus-new-york-city-fines-parking-bus-stop-double/ So weird to hear about this in a UK newspaper, but read it after subscribing to The War on Cars Google Alerts. #MTA #ticketing illegally #parked vehicles. Last I heard the rules made it unlikely that a vehicle would get ticketed. Has that changed?

9ème congrès de l'#ADULLACT : La société #Probesys, basée à #Grenoble, présente son #logiciel de #ticketing, nommé Bileto.
#GitHub : https://buff.ly/4c7FDdb
@adullact @probesys
#OpenSource #LogicielsLibres #FOSS #FLOSS #CollTerr #ColTer

Vous organisez des événements ?

be-BOP a une fonctionnalité de billetterie intégrée vous permettant de générer, vendre et valider des billets d'entrées nativement sans intermédiaires et avec du #LogicielLibre !

Eisenbahnverkehrsunternehmen (EVU) wie der European Sleeper oder Flixtrain fordern von der Deutschen #Bahn, dass ihre Tickets bei der DB gebucht werden können. Was in&geht, sollte auch ingehen. Mindestens braucht es eine Plattform, auf der alles gebucht werden kann.
#Ticketing
https://www.spiegel.de/wirtschaft/service/european-sleeper-bahn-konkurrent-fordert-verkauf-von-eigenen-tickets-auf-db-navigator-a-916ceb8a-a3b2-4412-96cd-325b1d2b365f

Say this with us: 'Do you have a ticket?'

Join one of our demo webinars in February and discover how to efficiently manage customers' requests with the ticketing system from Zammad!

For those who decide on the spur of the moment, join us tomorrow at 2:00 pm (CET): https://app.livestorm.co/zammad/introduction-to-zammad-demo-webinar-on-thursday

Check out all other available dates here: https://app.livestorm.co/zammad?upcoming_locale=en

What would be really handy is a generic ticket app, that can download and display digital tickets for events, travel services etc. Regardless of what they're for, or how they were booked.

Does anyone here use #Eventbrite for #event #ticketing?
Have you read Para 16.1 of the Eventbrite Standard Terms and Conditions
https://www.eventbrite.com/help/en-us/articles/251210/eventbrite-terms-of-service/
"You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to [...] A. Your Content, in whole or in part, in any media, ..."

Does that cause you any concern?
Has Eventbrite ever used your content or trademarks and if so, how?
TIA

Au Forum #enTrain 2023 à Bruxelles Robin Loos [BEUC – The European Consumer Organisation] à propos du plan d'intégration tarifaire et billettique :

Voir le débat entier (vidéo de 1h32)

https://youtu.be/25yy-yi3W5M

#ticketing
#crossborder
#train

In 2014 Phil Hutcheon started a concert ticketing business called Dice. The idea was to sell tickets in a way that would support artists and venues while giving punters a fair deal. It's almost impossible to resell tickets bought through Dice for more than you paid for them.

Here's a fascinating half-hour chat with founder Phil Hutcheon. Gap Finder on BBC Sounds https://bbc.in/45IRJWy

Swiftian music mayhem - Australia’s Taylor Swift fans set new record as 800,000 join Ticketek queue for Sydney show tickets https://www.theguardian.com/music/2023/jun/28/taylor-swift-presale-tickets-australia-fans-ticketek-website #music #ticketing #scalping #performance #consumerrights #copyright The New South Wales and Victorian governments moved to crack down on scalping on Tuesday after resale prices in excess of $3,000 were listed. It’s a far cry from the $79.90 to $379.90 price range for a regular ticket.
The Victorian government designated the concerts as “major events”, triggering anti-scalping provisions in state legislation.